Adult Lead Worker, Trident Group

I am so pleased to inform you that I have received the phone intended for Davina. Thank you so much for making this possible.Davina was absolutely delighted with it. I truly wish you could have seen the joy and excitement on her face while she was unboxing the phone; she was thrilled. This was so heart-warming. This is the first time she has ever had a phone of her very own. This device is going to bring significant and positive changes to her life.It will enable her to manage her Universal Credit account more easily. As you know, she suffers from arthritis in her right leg, which makes the arduous journey to the Birmingham city centre post office to pay her council taxes incredibly difficult. We can now show her how to do her grocery shopping online, manage her Universal Credit journals, and pay her council taxes online from the comfort of her home.She will also be able to book her GP appointments and sessions with the Mental Health Team digitally, which removes another significant barrier for her. She is also incredibly excited that she can keep in touch with her younger brother whenever she wishes.Thank you again, Chris. You and your team are truly addressing a very critical area of need, and this gift will make a genuine difference.