East London NHS Foundation Trust

A few weeks ago I contacted Chris, to request a mobile phone for one of my clients. This was an urgent case, because of the negative impact not having a mobile phone was having on my client. Prior to this I had contacted a number of other charities, but got nowhere. I got disheartened and was at the point of giving up, when a colleague suggest I contact SimPal charity. I put the case forward as to the reason I was requesting a phone, and how desperate the situation was. I did not have long to wait, and received a response the next day. I was surprised at this, and at first thought it was a scam. However, true to their word a mobile phone was sent to my office a few days later. The client has the phone now . It is making life easer for her and I can keep in touch with her. I want to applaud your charity for the good work you are doing. It is not until you see and understand the impact on the individual of not having access to one of life’s necessities, that you are able to put value onto a simple item as a mobile phone. The mobile phone is more than a tool to communicate, I would suggest it is also a lifeline that connects you and gives you a sense of belonging.