Hilda, UCLH

I just wanted to extend my heartfelt thanks to you for providing me with a free WiFi dongle while I care for my son in hospital. I couldn’t believe how easy it was to set up after your useful instructions. This small but powerful device has made a big difference—it’s keeping me connected so I can continue my work remotely, and more importantly, it’s allowing my son to stay entertained and distracted during his long chemotherapy sessions. In such a difficult time, your kindness and practical support mean more than words can express. Speaking with you on the phone is so reassuring as you have such a warm and caring approach. I sincerely hope that more people and organisations are encouraged to support the vital work you do. You are truly making a difference in the lives of families like ours.