Woking Borough Council

I just wanted to put in writing how vital the support of Sim Pal has been to my clients. As a Floating support Officer with Woking B/C I work with the most vulnerable members of the community. My role is to help people sustain their tenancies and to prevent homelessness. My clients are all on long term benefits due to extreme health issues including extreme mental health and with the DWP transferring everybody across to Universal Credit digital exclusion is a real barrier. My clients are unable to afford a phone and this in turn prevents them from applying for the benefits that they need. SimPal being able to provide free Smart mobiles has enabled me to assist them with this transfer and enabled them to keep the benefits they are entitled to. SimPal’s support has prevented people from losing income and their homes. The restrictions on Local authority funding and charities across the country receiving less support Sim Pal has become the only place that is providing this vital lifeline as a regular resource. I want to say a MASSIVE THANK YOU on behalf of my clients for this unique and vital support.